Information for Patients on Millennium Health’s Billing Policies
Millennium Health has taken significant steps to reduce the costs of urine drug testing, including negotiating “in‐network” status with most major insurance companies, establishing financial support programs for patients with or without insurance, and working compassionately with those patients who cannot afford to pay for our services. For many patients with insurance, however, individual insurance plans, including governmental programs, may hold the patients responsible for a portion of the Health Plans covered service.
Summary of Millennium Health’s Current Billing Policies
Insured Patients are Billed Deductibles, Co‐Insurance and Co‐Payments as Required by their Insurance Provider
Most insurance providers, with some exceptions, require Millennium Health to bill patients for any applicable deductible, co‐insurance and co‐payment amounts, as reflected on explanations of benefits (“EOBs”) or similar statements furnished by the insurer. These amounts are determined by your insurer, not by Millennium Health.
When Millennium Health is not contracted with an insurance plan, we will typically bill patients for the amount designated by their plan as the patient’s responsibility.
Services performed for Workers’ Compensation patients will be billed directly to Workers’ Compensation Plans at our standard rates or as negotiated between Millennium Health and such plans. There is generally no patient responsibility in these circumstances.
Insurance Payments Made Directly to Patients
Some insurers may send the insurance payment for Millennium Health’s services directly to patients. Patients that receive a check for services provided by Millennium are responsible for forwarding this payment to Millennium Health. Please write on the back of the check “Pay to Millennium Health,” include a signature and mail to Millennium Health at the address below:
Millennium Health, LLC
C/O Billing Department
PO Box 844468
Dallas, TX 75284
If patients do not forward the payments to Millennium, Millennium may send these patients to an outside collection agency. For those insurance companies that engage this policy and for which Millennium is not contracted, Millennium typically does not hold the patients responsible for any balances above the amount they received and remitted back to Millennium as payment for our services.
Patient Billing, Payment Support Options and Financial Support Program
Millennium Health understands the difficult circumstances some patients may experience with out-of-pocket costs and will work with them to structure affordable payment plans and, in appropriate situations, offer financial assistance programs.
Millennium Health will send a Statement of Account to patients who are responsible for deductibles, coinsurance, co‐payments or other balance as set forth above. The following payment options, which are subject to change, may apply:
- No Insurance. If you are not insured, or your health plan does not cover these types of laboratory tests, Millennium Health may offer an uninsured rate. Millennium Health’s uninsured rate is $99 for UDT and OFT, and $249 for PGT.
- Payment Plan. Millennium Health may enter into a payment plan for outstanding balances; eligibility shall be individually determined.
Payment Plan Agreement
Acuerdo de Pla de Pago
- Patient Financial Assistance Program. Patients unable to afford to pay for our services may be eligible for financial support to help with testing costs. Millennium Health encourages those patients who may not be able to pay fully for Millennium Health’s services to contact us for an assessment of eligibility for financial support in accordance with federal guidelines.
Patient Financial Support Application
Solicitud de Apoyo Económico
All patients are encouraged to call Millennium Health’s Patient Billing Services at (877) 451‐7337 if they have questions or concerns about their bill. The Patient Billing Services line is available Monday through Friday, from 6:00AM – 5:00PM Pacific Time. Spanish‐speaking customers should call (877) 451‐7337 ext. 3207.
All information subject to change without notice.