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Millennium Health has taken significant steps to reduce the costs of urine drug testing, including negotiating “in-network” status with most major insurance companies, establishing financial support programs for patients with or without insurance, and working compassionately with those patients who cannot afford to pay for our services. For many patients with insurance, however, individual insurance plans, including governmental programs, may hold the patients responsible for a portion of the Health Plans covered service.
Patient Billing Services
Monday through Friday
6:00AM – 4:00PM Pacific Time
Frequently Asked Questions
Answers to common questions.
|Patient Health Coverage||Millennium Health Coverage|
|Private Health Insurance||Millennium Health will bill your health insurance directly. Your health insurance company will determine coverage and payment, as well as the amount for which you are responsible, such as copay or deductible, if any.|
|Medicaid||Millennium Health will bill Medicaid. Medicaid will determine coverage and payment, as well as the amount for which you are responsible, such as copay or co-share, if any.|
|Medicare||Millennium Health will bill Medicare. Medicare will determine coverage and payment., as well as the amount for which you are responsible, such as copay or deductible, if any.|
|No Health Insurance||If you are not insured, or your health plan does not cover these types of laboratory tests, Millennium Health may offer a discounted price.|
Insurance Payments Made Directly to Patients
Some insurers may send the insurance payment for Millennium Health’s services directly to patients. Patients that receive a check for services provided by Millennium are responsible for forwarding this payment to Millennium Health. Please write on the back of the check “Pay to Millennium Health,” include a signature and mail to Millennium Health at the address below:
Millennium Health, LLC
PO Box 844468
Dallas, TX 75284
If patients do not forward the payments to Millennium, Millennium may send these patients to an outside collection agency.
Patient Billing, Payment Support Options and Financial Support Program
Millennium Health understands the difficult circumstances some patients may experience with out-of-pocket costs and will work with them to structure affordable payment plans and, in appropriate situations, offer financial assistance programs.
Millennium Health will send a Statement of Account to patients who are responsible for deductibles, coinsurance, co-payments or other balance as set forth above. The following payment options, which are subject to change, may apply:
- Payment Plan. Millennium Health may enter into a payment plan for outstanding balances; eligibility shall be individually determined.
Payment Plan Agreement
Acuerdo de Pla de Pago
- Patient Financial Assistance Program. Patients unable to afford to pay for our services may be eligible for financial support to help with testing costs. Millennium Health encourages those patients who may not be able to pay fully for Millennium Health’s services to contact us for an assessment of eligibility for financial support in accordance with federal guidelines.
Patient Financial Support Application
Solicitud de Apoyo Económico
All patients are encouraged to contact Millennium Health’s Patient Billing Services if they have questions or concerns about their bill via a secure email at PatientBillingServices@millenniumhealth.com or by phone at (877) 451-7337 on Monday through Friday, from 6:00AM – 4:00PM Pacific Time.
Summary of Millennium Health’s Current Billing Policies
Insured Patients are Billed Deductibles, Co-Insurance and Co-Payments as Required by their Insurance Provider
Most insurance providers require Millennium Health to bill patients for any applicable deductible, co-insurance and co-payment amounts, as reflected on explanations of benefits (“EOBs”) or similar statements furnished by the insurer. These amounts are determined by your insurer, not by Millennium Health.
When Millennium Health is not contracted with an insurance plan, we will typically bill patients for the amount designated by their plan as the patient’s responsibility.
Services performed for Workers’ Compensation patients will be billed directly to Workers’ Compensation Plans.
Millennium Health’s Commitment to Price Transparency
Millennium Health is committed to providing patients with price transparency and the information provided here is meant to inform you regarding the costs of our services.
It is important to consider that your cost of services will differ based on several factors, including the type of service, your insurance provider benefits and where the service is provided. These factors can make it difficult for patients to determine the amount they will pay for a given test or procedure without an individualized assessment of your plan’s benefits.
If you would like an individualized assessment of your plan’s benefits to help you determine the costs you might incur by using our services, please call (877) 451-7337 to speak with one of our Benefit Verification Specialists.
All information subject to change without notice.