Michael’s Story

“We consider drug testing a crucial component of the work that we do and with Millennium Health, it is like we are family.” 

Transformations Wellness Center in Klamath Falls, Oregon is a non-profit substance use disorder treatment center, which offers both residential substance use disorder treatment and outpatient services in this rural community. According to Operations Manager, Michael Rivera, “This area is facing a critical public health problem of escalating opioid use, particularly with heroin. As shown in the latest Millennium Health Signals Report™, we’re also seeing a lot of methamphetamine use in our population.”

We absolutely could not do our important work without Millennium Health. From the first time our patients step through the door, they know that they will be held accountable in their journey towards recovery through baseline and random drug testing with Millennium UDT℠. We have found that after a while in the program, this drug testing helps to build their self-esteem as they know that their results will be consistent with their therapy and that they should be proud of themselves.”

Transformations worked with another laboratory in the past, and very quickly realized how Millennium Health met and exceeded their needs in every way. “Even while we were not a customer, our sales representative, Ashley continued to visit and invited us to educational programs. She epitomizes Millennium Health’s commitment to excellent customer service and education. A toxicologist also took the time to come out and visit our small family of clinicians and that meant so much to us,” says Michael. “We consider drug testing a crucial component of the work that we do and with Millennium Health, it is like we are family.”

Michael and his Millennium Health representative Ashley.